The NYS Workers' Compensation Board has launched a first-in-the-nation initiative that allows injured workers and other participants to attend workers' compensation hearings right from their homes or offices. The Board's virtual hearings provide a way to move the claim process forward without the need to travel many miles for a hearing that may last only minutes, which is especially beneficial depending on the extent of their injuries.
To participate in a virtual hearing, the party of interest needs only a smart phone, tablet or computer with a microphone and video camera, as well as a high-speed internet connection. All participants can see and hear each other on their respective screens. Additionally, workers’ compensation law judges can share claim documents with all involved parties. The system includes security.
The Board is also developing a mobile app, for future release, that parties may download and use to attend hearings.
Virtual hearings are entirely optional, and parties may now choose them over attending a hearing at a Board office. They can always choose to attend in-person if they prefer.
More information on virtual hearings, including instructional videos and other training materials, is at www.wcb.ny.gov/virtual-hearings.